.I have purchased 2 hours worth of cleaning what does that cover?
2-4 rooms depending on the size of the rooms and whether any of them are bathrooms. Some folks think that 2 hours is going to cover a deep clean or cleaning the whole house. We recommend that if your home hasn't been professionally cleaned in a while that you purchase a deep clean from us and use the sessions purchased as maintenance, then that way your entire home gets cleaned and the good clean smell. Do you offer deep cleaning? Yes we do, please email or call us to discuss it further.I'm a real estate agent and have several houses can I use your service and get a discount?
You most certainly can please call or email us for a consultation and quote. 404-462-5932How do I pay? Customers can pay check or cash. There is a 5% cash discount for those who pay in cash. A receipt will be given for those paying cash. $35.00 bad check fee for those who bounce checks and the fee and cash will be required.Cancellation and Reschedule. 48 hour notice applies. A $35.00 cancellation may apply. Extenuating circumstances are considered. Just let as know as soon as possible we will try and work with you in any way we can.I forgot to leave my key and the maids couldn't get in, what happens then? We will reschedule customer within our availability and a $50 lockout fee may apply. To avoid this scenario most customers just give us a key. If there is any reason customer is not able to continue service key is returned, US mail priority. Customer will need to be home to sign for package.
What is a man hour? We charge our rates and clean our homes by an industry standard called "per man hour." If you have two people and each of them have been then 5 hours you will be charge for 5 x 2 = 10 man hours. If someone purchased one of our deals of 4 hours and two gals come, they will work for 2 hours because two gals do twice the work in half the time.
How often can I get my home cleaned? Once a week, bi weekly, monthly or whenever you might have family or friends coming for the weekend. If you have purchased a coupon it is at our discretion and availability if you can have the service weekly. Additional fees may apply.
Terms and Conditions: Terms and conditions are subject to change. Effective November 1st 2009.